Your privacy is important to us and we believe it’s also important that everyone enjoys secure and private access to the internet. Our goal is to provide this access without compromising the privacy of our customers. In this document, we will explain the privacy rules applicable to all information collected or submitted when you access, install, or use our Service, as defined in Terms of Service.
When you use our Service, all data you send is encrypted and we do not inspect, log, see or store what you browse, view, or do online during your encrypted VPN session unless you choose to contact us over a VPN connection and you chose to identify yourself to us via chat or email support.
What information do we collect
The Information you provide for:
- Creating your account such as your name, username, email address, and password
- Purchasing a subscription such as your billing name, address, and payment details.
- Contacting us e.g. support, inquiries, participate in surveys, provide feedback, or submit information through our service.
Information collected when you visit our websites using cookies and other technologies, which are necessary for our website to work smoothly and help us better understand user behavior, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches.
Technical information such as application diagnostics, non-identifying device information, anonymized analytical information, bandwidth usage, timestamps, and approximate location (we don't use your device’s GPS) which is necessary to suggest the nearest fastest server for you.
How we use your information
Your personal information helps us keep you updated with announcements, updates, offers, and promotions, if you don’t want to be on our mailing list, please contact our support team or email us at [email protected]
Also, your personal information helps us to provide, maintain, troubleshoot, improve and support the Service
We also use your personal information for billing and payment purposes.
We may use your information for marketing and advertising purposes in order to understand the effectiveness of our advertising.
Our websites and Apps may contain links to third-party websites, products, and services. We may also use third parties to help us provide you with our Service. Third Parties help us with the following aspects:
Support platform & email service
Application analytics and diagnostics
Ads & Marketing purposes
Retention of your personal information
Children & Minors
Our Service is not offered to, or intended for, and may not be used by minors as defined by applicable laws in relevant jurisdictions.
Your Privacy Rights
We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information, whenever possible and practical. If you are unable to do so, or you wish to be removed from our systems, please contact us at [email protected]
Protection of Personal Information
The security of your personal information is a very serious matter to us. We take all reasonable, practical and necessary steps to secure your personal information against unauthorized access, loss, or modification.
However, appropriate safeguards shall be provided to ensure that your information will remain safe and receives an adequate level of protection.